Diploma in Human Resources

Topic:         Diploma in Human Resources (HR)
Date:          10 June 2014 (Tuesday)
Venue:        Kuala Lumpur Training Centre
Fees / Pax: RM550/pax
Certificate:  Normal 1-Day Certificate
Exam:          Pass Exam - pay 100 Euro for Diploma

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Human Resources Management (HRM) Human resources plays a key role
in modern organisations and businesses, be they private sector, public sector
or voluntary. This course covers diverse topics in human resources, from the
role of the human resources managment to how to recruit, select, train and
assess employees, to employee motivation, employee-employer relations,
and how to manage change within an organisation.

This course will give learners a thorough knowledge and understanding of
the role human resources plays in organisations, and will be of great interest
to business professionals working in the area of human resources, or to
learners who are pursuing a career in this area.

Target Audience:

Managers, HR Managers, Proprietors, Company Owners, Legal Officers,
and those who interested.

Duration:                       2 days

Delivery Methods

• Language: English & Malay
• PowerPoint Presentation
• Group Discussion
• Workshop
• Presentation Hand-outs
• Certificate of Completion

Modules in Human Resources Management Course:

• Module 1: Human Resources Management
• Module 2: HR Consultants
• Module 3: Job Design and Pay
  
• Human Resources Assessment 1
  
• Module 4: Recruitment Process
• Module 5: Selection Process
• Module 6: Interview Techniques
• Module 7: Training and Appraisal
  Human Resources Assessment 2
  
• Module 8: Business Culture
• Module 9: Business Ethics
• Module 10: Employee Motivation
• Module 11: Employee Relations
• Module 12: Managing Change
  

• Human Resources Assessment 3
  
• Human Resources Final Assessment
  

A.         Human Resources Management

Module 1:         Human Resources Management

Topics in this module:

• Human Resources Management 
• Employees Expectations
• Management Responsibilities
• Role of the Human Resources Manager

Module 2: HR Consultants

Topics in this module:

• Using HR Consultants
• Choosing a HR Consultant
• Using Approved HR Consultants
• Assessing the HR Consultant
• HR Consultant as Coach or Mentor

Module 3: Job Design and Pay

Topics in this module:

• Job Design
• Job Design Methodology
• Four Steps in Determining Staff Pay
• Determining Staff Pay
  
  Human Resources Assessment 1
  

B.         Recruitment, Selection and Appraisal

Module 4: Recruitment Process

Topics in this module:

• Person-job Fit or Person-organisation Fit
• Job Analysis
• Advertising the Job
• Dealing with HR Administration

Module 5: Selection Process

Topics in this module:

• Selection Interview
• Tests as a Selection Tool
• Preparing for the Interview 

Module 6: Interview Techniques

Topics in this module:

• Interviewer Skills
• Types of Interview
• Four Stages of an Interview
• Asking Questions
• Types of Questions
• Concluding the Interview
• Reaching a Decision

Module 7: Training and Appraisal

Topics in this module:

• Induction and Training
• Induction and training
• Performance Assessment Methods
• Recognition and Reward Training Employees
• Benefits of Training
• Training Systems
• Appraisal Methods         
• Giving and Receiving Feedback
• Receiving Feedback
• Termination of employment
• Termination of employment

Human Resources Assessment 2



C.         Business Culture and Ethics

Module 8: Business Culture

Topics in this module:

• Business Culture
• Hofstede's Five Cultural Dimensions
• Symbols within Business
• Factors that Shape the Culture of a Business

Module 9: Business Ethics

Topics in this module:

• Business Ethics
• Business Ethics: Four Disciplines
• Rights and Duties at Work
• Corporate Responsibility

D.       Managing Employees and Change

Module 10: Employee Motivation

Topics in this module:

• Strategies for Motivating Employees
• Maslows Hierarchy of Needs
• Motivational Theorists
• Motivational Theories
• Employee Motivation

Module 11: Employee Relations

Topics in this module:

• Employee Relations
• Role of human resources manager in employee relations
• Conflict between Management and Employees
• Application of management styles

Module 12: Managing Change

Topics in this module:

• Managing Change
• Industrial democracy
• Changes in technology
• Changes in legislation
• Changes in the Workplace

Human Resources Assessment 3

Human Resources FINAL Assessment